Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service. It also explains your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. The same meaning applies whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service or parts of it.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of shares or voting rights.
• Company (referred to as “the Company,” “we,” “us,” or “our”) refers to The Virtual Neighborhood, PO Box 4671, Stockton, CA 95204.
• Cookies are small files placed on your device containing details of your browsing history and other uses.
• Country refers to California, United States.
• Device means any device that can access the Service, such as a computer, phone, or tablet.
• Personal Data means any information relating to an identified or identifiable individual.
• Service refers to the website.
• Service Provider means any third party engaged to facilitate, provide, or analyze the Service.
• Usage Data means data collected automatically (e.g., IP address, browser type, pages visited, timestamps, device identifiers).
• Website refers to The Virtual Neighborhood, accessible at https://thevirtualneighborhood.com.
• You means the individual accessing or using the Service, or the company or other entity on whose behalf such individual is doing so.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide personally identifiable information, such as:

• Email address
• First and last name
• Phone number
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service and may include your IP address, browser type and version, pages visited, visit time and duration, device type, unique identifiers, and diagnostic data. When accessing via a mobile device, we may also collect your device type, device ID, IP address, OS, and browser type.

Tracking Technologies and Cookies

We use Cookies and similar technologies (such as beacons, tags, and scripts) to operate, analyze, and improve our Service.

• Necessary / Essential Cookies (Session) – enable core functions like authentication and fraud prevention.
• Cookies Policy / Notice Acceptance Cookies (Persistent) – record cookie preferences.
• Functionality Cookies (Persistent) – remember choices (e.g., language, login).

You can instruct your browser to refuse Cookies or to alert you when Cookies are set. If you disable Cookies, some features of the Service may not function properly.

Use of Your Personal Data

• Provide and maintain the Service (including monitoring usage).
• Manage your Account and provide registered-user features.
• Perform and administer contracts for products or services.
• Contact you via email, phone, SMS, or other electronic means.
• Provide newsletters, offers, and information about similar services (unless you opt out).
• Respond to and manage your requests.
• Evaluate or conduct business transfers (e.g., mergers, acquisitions).
• Analyze and improve our Service, products, marketing, and user experience.

Sharing Your Personal Information. We may share information with Service Providers, in business transfers, with affiliates and business partners, with other users when you share publicly, and otherwise with your consent.

Email Communications and Marketing

We may send administrative, transactional, and marketing emails (e.g., account updates, confirmations, newsletters, promotions). You may opt in to marketing communications and can opt out at any time by using the unsubscribe link in our emails or by contacting us. Even if you opt out of marketing, we may still send non-promotional emails (e.g., service announcements, account notices). We comply with applicable email laws, including providing clear opt-out mechanisms.

Retention of Personal Data

We retain Personal Data only as long as necessary for the purposes described in this Policy, including to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is generally retained for shorter periods unless needed for security or improvement.

Transfer of Personal Data

Your information may be processed on servers located outside your state or country, where laws may differ. By submitting information, you consent to such transfers. We take reasonable steps to ensure your data is treated securely and in accordance with this Policy.

Delete Your Personal Data

You may request deletion, access, correction, or update of your Personal Data by contacting us or—if available—via your account settings. We may retain certain information where we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your data becomes subject to a different privacy policy.

Law Enforcement

We may disclose your Personal Data when required to do so by law or in response to valid requests by public authorities.

Other Legal Requirements

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the safety of users or the public
• Protect against legal liability

Security of Your Personal Data

We use commercially reasonable measures to protect Personal Data; however, no method of transmission or storage is 100% secure.

Children’s Privacy

Our Service is not directed to children under 13, and we do not knowingly collect Personal Data from them. If you believe a child has provided Personal Data, please contact us so we can delete it.

Your California Privacy Rights (CCPA & CPRA)

If you are a California resident, you have the right to: (i) know the categories and specific pieces of Personal Information we collect, use, disclose, sell, or share; (ii) request deletion; (iii) correct inaccurate Personal Information; (iv) opt out of the sale or sharing of Personal Information; (v) limit the use and disclosure of sensitive Personal Information; and (vi) not be discriminated against for exercising your rights.

To exercise these rights, email us at virtualneighborhoodmarketing@gmail.com or submit a request at https://thevirtualneighborhood.com/contact. We will verify your identity and respond within the timeframe required by law. You may use an authorized agent; we may require proof of authorization and verification.

Notice of “Sale”/“Sharing” and Targeted Advertising: We do not knowingly sell or share Personal Information for cross-context behavioral advertising. If our practices change, we will update this Policy and provide a mechanism to opt out.

Sensitive Personal Information: We do not use or disclose sensitive Personal Information for purposes other than those permitted by law (e.g., security, integrity, short-term transient use, service provision).

Your GDPR Privacy Rights (EU/EEA & UK)

If you are located in the EEA or UK, you have the right to access, rectify, erase (“be forgotten”), restrict processing, object to processing, and data portability, and the right to withdraw consent (where processing is based on consent). You also have the right to lodge a complaint with your local supervisory authority.

Legal Bases. We process Personal Data based on: consent; performance of a contract; compliance with legal obligations; and our legitimate interests (e.g., to secure, improve, and market the Service, provided those interests are not overridden by your rights and interests).

International Transfers. Where applicable, we rely on appropriate safeguards for transfers (e.g., standard contractual clauses or equivalent measures) and take steps to ensure adequate protection.

California Online Privacy Protection Act (CalOPPA)

• Users can visit our site anonymously.
• A link to this Privacy Policy including the word “Privacy” appears on the homepage or the first significant page after entering our site.
• Policy changes will be posted on this page and the “Last updated” date will be revised.
• Users can change certain personal information by emailing us or via account settings (if available).

Do Not Track (DNT). We honor browser DNT signals. When DNT is enabled, we do not track users for targeted advertising purposes.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Review their privacy policies before providing Personal Data.

Changes to This Privacy Policy

We may update this Policy from time to time. We will notify you by posting the new Policy on this page and, where appropriate, by email or a prominent notice on the Service. Changes take effect when posted unless otherwise specified.

Contact Us

If you have questions about this Privacy Policy or your rights, contact us:

• By email: virtualneighborhoodmarketing@gmail.com
• On our website: https://thevirtualneighborhood.com/contact

© The Virtual Neighborhood. All rights reserved.